How can we help?
Answers about creating, signing, and sharing rental agreements, plans, and your account.
Getting started
What is Rental Agreements?
A phone app for creating, customizing, and signing rental agreements for anything you rent out, from flats and rooms to bikes, tools, cameras, cars, and venues.
Who is it for?
People and small businesses who rent things out: private landlords, rental shops, tour and activity organizers, venue hosts, clubs, and communities.
Is it property-management software?
No. Rental Agreements has no bookings, calendars, rent collection, or accounting. It helps you create a rental agreement and get it signed.
What do I need to start?
The app and an account. Sign in with Google, Apple, or an email address and password.
Which devices can I use?
iPhone, iPad, and Android phones and tablets. One account works on up to 3 devices at a time, or up to 10 on Premium.
Which languages does the app support?
English, Spanish, Portuguese (Brazil), French, German, Italian, Polish, Turkish, Dutch, and Japanese. Built-in templates are available in every app language, except the US residential leases (English) and the German ones (German); your own templates can be in any language.
How do I contact support?
Open Settings › Support, describe your question, and send it. We reply by email. You can also use the contact form on this website, with or without an account.
Agreements and signing
How do I create an agreement?
Tap Create agreement on Home, or Create (+) › Agreement, and choose a template. The draft opens right away and saves as you type.
Do I have to fill in everything at once?
No. Drafts save automatically, even with fields missing. Come back to them from the Agreements tab.
Can I preview the document before signing?
Yes. Tap Preview in the draft or the agreement view. Previews are free on every plan; exporting an unsigned agreement needs Basic or Premium.
What does “Ready to sign” do?
It checks every field and moves the agreement on to signing. If something is missing, the app shows how many fields need fixing and takes you to the next one.
Why can’t I change the rental details any more?
The first signature or the first signature request locks the agreement’s terms, so everyone signs the same text. Details of participants who haven’t signed can still be changed.
Do the people I rent to need the app or an account?
No. They sign on your phone, or through a private link you send them by email, which opens in any browser.
Can I sign face to face?
Yes. Hand over your phone: the person checks their details, reads the agreement with their details filled in, and signs on the screen.
Can I sign remotely?
Yes. Send a signature request by email from the agreement. The person opens the link, fills in their details, reviews the agreement, and signs. The link works for 72 hours.
The person didn’t get the email. What can I do?
Ask them to check their spam folder, check the address on their card, and tap Resend. To use another address, cancel the request and send a new one.
Can I cancel a signature request?
Yes. Tap Cancel request on the participant’s card. The link stops working, and you can sign on your phone or send a new request.
What does “Expired” mean?
A signing link was not used within 72 hours and no other request is active. Tap Resend on the participant’s card.
Is an electronic signature valid?
Electronic signatures are legally recognized for most rental agreements in many countries, including under the US ESIGN Act and the EU’s eIDAS regulation. Some agreements or places need other formalities, such as a qualified electronic signature, witnesses, or notarization. Rental Agreements does not give legal advice.
Documents and export
What does a signed agreement look like?
A PDF with the agreement text and your values, a Details section, the parties with their details and signatures, an Items appendix for attached catalog items, and a photo appendix. You can export it as a PDF or as JPG images.
How do I export a signed agreement?
Open it and tap Export, then Export as PDF or Export as JPG. Or hold its row in the Agreements tab.
How does the other person get a copy?
When everyone has signed, people who signed by email get a link to download their copy as a PDF or images. The link works for 7 days. You can also export the PDF and share it yourself.
Can I add photos?
Yes, when the template or a form has a photo field, for example for the item’s condition. Photos appear in the document’s photo appendix. Hidden location data is removed.
Group agreements
What is a group agreement?
One agreement that many people join and sign, for example everyone on a kayak tour. You fill in the details once; each person signs their own part.
When should I use a group agreement instead of an individual one?
When several people sign in the same role, or when you don’t know in advance who will join, such as a tour, a class, an event, or a group rental.
What is the difference between one shared document and one document per person?
With one shared document, everyone signs the same document and sees each other’s details. With one document per person, each person gets their own document with one person from each other role, and others in their role don’t see their details.
How do people join?
Through an invite link or its QR code. They enter their email, get a private signing link by email, fill in their details, and sign. No account or app is needed.
How long does an invite link work?
As long as you choose: 1 hour, 1 day, 1 week, or until the group is closed. You can turn it off at any time and create a new one.
Can I limit how many people join?
Yes. Each invite link can allow 1, 10, 50, or any number of people. A group holds up to 100 people and 300 documents.
What happens when I close the group?
No one else can join, invite links stop working, and the documents are created. You get a notification when they are ready.
How do participants get their documents?
After closing, tap Send to all. Each person with an email gets a private link to their documents, valid for 7 days.
Templates and forms
Can I change the agreement text?
Yes. Clone a built-in template or create your own: edit the text, add your own fields, choose who signs, and add your company name or logo.
Can I edit a built-in template?
Built-in templates are read-only. Open one and tap Clone and edit to get your own editable copy.
How do I put a value into the text?
In the document text editor, tap Insert field and choose a template field. When you fill in an agreement, its value appears there.
Can a participant be optional?
Yes. In the template, mark a participant form as Optional. It is off in new agreements until you add it.
Can I add my logo?
Yes. In the template’s Design, choose Branding › Logo (PNG or JPG) or Company name. It appears at the top of the first page.
Can I write a template in another language?
Yes. Each custom template has one document language. For a second language, clone it and rewrite the text.
Are the built-in templates legal advice?
No. Built-in templates are written in good faith for common situations and may not fit every case or local law. Check the text against your local rules and get advice when in doubt.
If I edit a template, do my agreements change?
No. Each agreement keeps its own copy of the template as it was when created.
Catalog
What is the Catalog?
A list of the things you rent out, with photos and details, ready to reuse in agreements. It is in the Library tab.
Which categories are there?
Bicycles and e-bikes, Cars and vans, Motorcycles and scooters, Campers and trailers, Boats and water sports, Tools and machinery, Photo, video, and audio, Electronics and IT, Event and party equipment, Sports and outdoor, Clothing and costumes, Homes and rooms, Parking and storage, Venues and spaces, and Other.
Does filling from an item overwrite what I typed?
No. It fills only empty fields.
How many items can an agreement have?
Up to 20 attached items and 50 photos in total.
Plans and billing
How much does it cost?
You can start free. Free includes 5 individual agreements and 3 group agreements. Basic and Premium are monthly or yearly subscriptions; prices are shown in the app and depend on your country.
What do Basic and Premium add?
Basic: unlimited individual agreements and export before everyone has signed. Premium: everything in Basic plus unlimited group agreements and use on up to 10 devices.
Is there a free trial?
No. The Free plan lets you try the app without paying.
When does an agreement count toward my plan?
An individual agreement counts at the first signature or first signature request. A group agreement counts when you tap Create group. Drafts never count.
Do the people who sign need a plan?
No. They don’t need an account or a plan.
How do I cancel?
Tap Manage subscription on the plans screen, or cancel in your App Store or Google Play account. Your plan stays until the end of the paid period.
What happens to my agreements if I cancel?
Nothing is deleted. Your agreements and signed documents stay; the Free limits apply to new agreements.
Account and privacy
Is my data private?
Yes. Your agreements, signatures, and photos are visible only in your account. Signing links are private, expire, and can be cancelled. Photos are stripped of hidden location data.
Why must my email be confirmed?
People who get your signature requests reply to your email, so it has to be an address you receive mail at.
Do notifications show personal data?
No. They never include names, emails, or agreement content.
How do I delete my account?
Open Settings › Account › Delete account. Everything in your account is deleted for good, and links you sent stop working.
Does deleting my account cancel my subscription?
No. Cancel it in your App Store or Google Play account.
Try a shorter word, browse the documentation, or send us your question.
Still have a question?
Step-by-step guides are in the documentation, or write to us and we’ll reply by email.